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American Airlines · US DOT liability rules apply

American Airlines Lost & Damaged Baggage Compensation Checker

American Airlines, bag lost (never recovered): you may be owed up to $3,800 per passenger (the current us dot-set liability cap for domestic itineraries).

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Frequently asked questions

What am I owed if American Airlines loses my bag?

You may be owed up to $3,800 per passenger (the current us dot-set liability cap for domestic itineraries). This is the maximum a US airline can limit its liability to — many pay less, based on your bag and contents' actual documented value. A bag is usually only officially declared "lost" after 5-14 days of not turning up, but file your claim as soon as you suspect it, don't wait for that declaration.

What if my bag arrives damaged on American Airlines?

You may be owed up to $3,800 per passenger (the same liability cap that covers loss). Airlines will often repair or replace the bag itself rather than pay cash. Report damage before you leave the airport if at all possible — most airlines require this within 24 hours, and some only accept claims filed at the airport counter.

How does American Airlines handle baggage claims?

Report a delayed, damaged, or lost bag at the Baggage Service Office before leaving the airport when you can — American's online claim system is the backup if you've already left.

Which rules apply to American Airlines?

American Airlines is a US carrier, so US DOT rules set the domestic liability cap — though the Montreal Convention still applies on American Airlines's international itineraries.