United Airlines, bag lost (never recovered): you may be owed up to $3,800 per passenger (the current us dot-set liability cap for domestic itineraries).
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You may be owed up to $3,800 per passenger (the current us dot-set liability cap for domestic itineraries). This is the maximum a US airline can limit its liability to — many pay less, based on your bag and contents' actual documented value. A bag is usually only officially declared "lost" after 5-14 days of not turning up, but file your claim as soon as you suspect it, don't wait for that declaration.
You may be owed up to $3,800 per passenger (the same liability cap that covers loss). Airlines will often repair or replace the bag itself rather than pay cash. Report damage before you leave the airport if at all possible — most airlines require this within 24 hours, and some only accept claims filed at the airport counter.
United's baggage tracking tool lets you follow a delayed bag in real time. File a formal damage claim within 24 hours if at all possible — waiting longer can weaken your claim.
United Airlines is a US carrier, so US DOT rules set the domestic liability cap — though the Montreal Convention still applies on United Airlines's international itineraries.