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Italy · Uber operates with limitations

Does Uber Work in Italy?

In Italy: Uber operates with limitations — use FreeNow, itTaxi instead.

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Frequently asked questions

Does Uber work in Italy?

Uber has limited availability in Italy. Uber operates in a limited form (mainly Uber Black in Milan and Rome) due to taxi-lobby regulations — regular UberX-style service is largely unavailable.

What ride-hailing app should I use in Italy?

FreeNow, itTaxi is the recommended app to use in Italy.

Why doesn't Uber work the same everywhere?

Uber has exited or been restricted in several markets due to local regulations or competitive sales — for example, it sold its Southeast Asia business to Grab and its China business to Didi, and has faced regulatory bans in a handful of European countries.

Should I download the local app before I arrive in Italy?

Yes — download FreeNow, itTaxi and set up payment before you land, since some apps require a local phone number or work poorly without a data connection right at the airport.